Effective Date: 16th July, 2025

The Search Experience (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information — including personal data and mobile phone numbers — in accordance with U.S. privacy laws and wireless carrier messaging requirements.

 

1. Information We Collect
We may collect the following information:

• Personal Identifiers: Name, email address, mobile phone number, and any other information you voluntarily provide.

• Device & Usage Data: IP address, device type, browser type, and usage patterns when you interact with our website or messages.

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2. How We Use Your Information
We may use your information to:

• Send transactional, informational, or promotional SMS messages (with your consent).

• Communicate with you about our products or services.

• Improve our website, offerings, and user experience.

• Comply with applicable legal obligations.

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3. SMS/Text Messaging
By opting in to receive SMS messages from us, you agree to receive recurring texts (which may include promotional content) from or on behalf of [Company Name] at the mobile number you provided. Your consent is not a condition of purchase.

• Message frequency: Varies by user.

• Message & data rates may apply.

• You may opt out at any time by replying STOP to any message. You may also request help by replying HELP.

• Carriers are not liable for delayed or undelivered messages.

We comply with the TCPA and CTIA guidelines, and ensure that opt-in consent is collected clearly and unambiguously before sending SMS messages.

 

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Third-party service providers (e.g., SMS platforms or customer support tools) who assist us in delivering our services, under strict confidentiality obligations.

• Regulatory authorities, if required by law or subpoena.

 

5. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for text messaging at any time.

• Request a copy of the personal data we hold about you.

 

To exercise these rights, email us at hello@thesearchex.com.

 

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, disclosure, or misuse.

 

7. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

 

8. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the latest version. Please review it regularly for changes.

 

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

 

The Search Experience
461 Bush Street #300
San Francisco
CA 94108
+1 415 358 0566
Hello@TheSearchEx.com