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Solutions Engineer

New York, NY, USA

Job Type

Pre/Post Sales


Office Based

About the Company

A global e-commerce leaader trusted by 1000's of retailers and brands to power cross-border e-commerce growth, ensuring simplicity and excellence. This business boasts strong core values with a people focused culture, and with 13 international locations they are still growing extensively across the globe.

About the Role

As a Solutions Engineer, you'll drive ecosystem and partner growth, focusing on technical support.
You will:
- Build relationships with Partnership, Agency Leads, and Product teams.
- Use technical expertise to understand partners' needs and create engagement plans.
- Develop partner content and materials.
- Become an expert on our client’s capabilities and offerings.
- Mediate between Product and R&D teams, documenting and conveying partner feedback.
- Define integration plans with Partnership Managers.
- Prioritize client success, offering technical guidance.
- Share best practices to optimize platform effectiveness.
- Attend meetings, workshops, and conferences as needed.
- Be flexible and work global hours as required.


  • BA/BS/Master’s degree in Computer Science or related field.

  • Strong experience with web technologies, e-commerce platforms, system integration concepts, RESTful services, and related tools.

  • 5+ years' experience in SaaS/distributed systems or software development.

  • Excellent communication and collaboration skills.

  • Analytical mindset and ability to multitask.

  • Passion for driving positive outcomes.

Apply here...

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